The Crucial Body Part All Great Leaders Must Enhance

See on Scoop.itEmotional Intelligence

Nope we’re not talking about your heart. Listen up: Here are three ways to better use that most important collection of cartilage–the ear.

Ken Donaldson‘s insight:

In his HBR article, "The Discipline of Listening," author and advisor Ram Charan reports that 25% of corporate leaders’ 360-degree feedback indicates a listening deficit, “the effects of which can paralyze cross-unit collaboration, sink careers, and if it’s the CEO with the deficit, derail the company.”

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