Empathy 101

See on Scoop.itEmotional Intelligence

“I like to understand how people see the world,” A CEO tells me. “It’s always different for each person. I’m fascinated by the ways people think about things, what’

Ken Donaldson‘s insight:

"Managers with excellent cognitive empathy, for instance, get better than expected performance from their direct reports."

See on www.linkedin.com

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